Gift Adventures

Frequently Asked Questions

How Long Are Vouchers Valid For?

Most of our vouchers are valid for a period of 24 months. Vouchers purchased in the lead up to Christmas will have an extended validity so that they are valid for 24 months from christmas day. This can be extended for a small handling fee as long as the vouchers are still in date.
How Do I Redeem My Gift Vouchers?

Gift vouchers can be redeemed online when booking and paying for one of our packages. Alternatively contact one of our sales consultants.
How Do I Book My Gift Vouchers?

Simply book your voucher securely online. However, if you prefer, you can contact one of our sales consultants who will be more than happy to help you with your booking over the phone.
Does The Experience That I Book Have To Be For A Specified Date?

No, our Geronigo Vouchers have the additional benefit of being open ended for a 24 month period, so, the recipient can choose a time and date that best suits them.

Can You Send the Voucher to the Recipient?

Of course. Just let us know when you book who you would like us to send it to.
Are There Any Restrictions That I Need To Consider When Booking A Voucher?

Yes. Some of our packages / venues may have restrictions in minimum group size requirements (on certain days) as well as minimum ages.
Which Payment Methods Do You Accept?

We accept all major credit and debit cards. Additionally, if you wish to pay by cheque, make cheques payable to 'Geronigo, Hammerain House, Hookstone Avenue, Harrogate, HG2 8ER, North Yorks., UK'. Please ensure you stipulate which activity you are interested in and include your name address, telephone number and email address.