Nhue Concierge SL Granada Tours

Discover the Alhambra in its entirety, in a reduced guided tour, together with an official guide. With this visit you will access the entire monument: The Alcazaba, the Generalife Palace and its gardens, the Palace of Carlos V, the Media and other areas of the monument, without visiting the Nasrid Palaces.
It is the best alternative when the complete visit is no longer possible due to lack of availability, since this tour does not include the Nasrid Palaces.



Included Alhambra and Generalife entrance without access to the Nasrid Palaces (Not included: Mexuar, Patio de los Arrayanes, Patio de los Leones, etc) Official accredited guide Single audio system


Duration The duration of the visit is approximately 2 hours


Groups Small groups are approximately 25 people plus the guide. This is not fixed and it could happen that they are higher or lower depending on logistics or some circumstance that prevents us from doing so in an exceptional way. In no case will they exceed 29 people + guide. The visit will be carried out in a single language, the one selected when making the purchase and it will not be possible to modify this in any case. For logistical reasons, availability or other circumstances, the schedule could vary, notifying you in advance of this circumstance. If in any case this occurs, the client may accept or cancel and be reimbursed 100% of the amount, thus canceling this contract. If accepted, the initial contracting conditions will be accepted again.

Important notes It is essential to provide name, surnames and DNI / Passport at the time of making the reservation. You can also send your data to the email info@specialplans.es On the day of the visit you must bring the original identity document that you provided at the time of making the reservation Presentation at the meeting point 15 min. before the start of the tour


Meeting point Google Maps: Paseo del Generalife 1F, 18009 Granada


Cancellation Policies


Based on the Official Regulations published in the BOJA by the Board of Trustees of the Alhambra and the Generalife, launched on 5/1/2020, once the tickets have been issued, they cannot be cancelled, modified or rescheduled.
As a consequence of this regulation, the cancellation policies to be taken into account, without exceptions of any kind, are:
If the cancellation is made between the day of contracting and up to 30 days before the tour, the expenses will be €15 per adult No refund if canceled 30 days or less before the tour and up to the start time of the visit It is non-refundable if you do not show up for the visit, arrive late or do not bring the original passport or DNI with which the reservation was made. Cancellations or modifications may be made in the event of a health alert that affects the closure of the monument
There are no exceptional situations to apply in the cancellation conditions that modify the cancellation and reimbursement criteria indicated in these points.
To request total or partial cancellation in accordance with these cancellation policies, you must send an email to cancelacionsp@gmail.com and proceed to cancel and reimburse according to the date of receipt of said email, as a reference date.