Granada Incoming Card S.L. Granada Walking Tours

Skip the line to the most visited monument in Spain and discover, on a private visit, one of the best examples of Islamic architecture in the world. Admire the palaces, gardens and walls of the Alhambra and the hidden Nasrid palaces of Granada. Built on the Sabika hill for the Nasrid dynasty, the Alhambra was the most impressive fortified complex in Muslim Spain. Its walls still stand as a testament to the golden age of the city.
Also enter the glorious Albaicín district to explore the oldest part of Granada. Walk through narrow cobbled streets and admire the balconies of stunning floral displays. Get stunning views of the Alhambra and see the mansions built for the Nasrid nobles in the 14th and 15th centuries.
Enjoy this 5-hour tour (separately 3h+2h) through the two most emblematic areas of the city.
Included
1. Alhambra full ticket
2. Accredited official guide
3. Individual audio system (for groups larger than 7 people)
4. Guided tour of the Albaicín and Sacromonte
Important notes
• It is mandatory to provide first name, surname and ID / Passport at the time of booking. You can also send your details to info@visitagranada.com
• On the day of the visit you must bring the original identity card provided at the time of booking
• Presentation at the meeting point 15 min before the start of the tour
• The tour is not fully adapted for people with mobility restrictions, so it may not be especially suitable for people with mobility problems and we do not advise it, in some cases.
• The visit will be in a single language, the one selected when making the purchase, and it will not be possible to modify this in any case.
• For logistical reasons, availability or other circumstances, the schedule may vary, notifying you in advance of this circumstance. If in any case this occurs, the customer may accept or cancel and be reimbursed 100% of the amount, being cancelled this contract. If accepted, the initial terms of engagement will be accepted again.
Meeting point

·
Tour Alhambra y Generalife en Google Maps: Paseo del Generalife 1F, 18009 Granada

·
Tour Albaicín y Sacromonte en Google Maps : Tienda de Ábside: Pl. de Villamena, 5, Local 1-2, 18001 Granada
Cancellation policies

Based on the official regulations published in the BOJA by the Council of the Alhambra and the Generalife, launched on 1/1/2020, once the tickets are issued, they cannot be cancelled, modified or rescheduled.
As a consequence of these regulations, the cancellation policies to be taken into account, without exceptions of any kind are:
1. If the cancellation is made between the booking day and up to 30 days before the tour, the costs will be 35 € per adult
2. No refund if cancelled 30 days or less before the tour and until the start time of the visit
3. It is non-refundable not to show up for the visit, arrive late or not to carry the passport or original ID with which the reservation was made
4. Cancellations or modifications may be made in case of health alert affecting the closure of the monument
There are no exceptional situations to apply in the cancellation conditions that modify the cancellation and refund criteria indicated in these points.
To request total or partial cancellation under these cancellation policies you must send an email to info@passgranada.com and will proceed to cancel and refund according to the date of receipt of said mail, as a reference date.